If you’ve made the purchase by mistake, or whatever your reason is.. You can apply for a refund, assuming that you’ve no hours played with the Steam account that was delivered to you. We can issue a refund for any reason, considering that it’s made within twenty-four hours of purchase, and the Steam account has no hours played.

Please contact us previously and avoid starting a claim with Paypal first. Refunds are managed directly with Full.Games.

To apply for a refund please «contact us» with the subject “I want a refund” and fill the form with your order number

If it appears to us that you are abusing refunds, we may stop offering them to you. We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.